While it seems simple enough, choosing the right medical clinic can be tricky and there are a lot of factors you need to consider to make sure it will suit your needs. After all, you will be relying on this clinic to take care of yourself. Keep reading to find out the five things you need to ask yourself when you look for a new medical clinic.
- Do they have friendly and courteous staff?
Respect and courtesy are essential traits in maintaining a good relationship between you and the staff. Friendly, courteous staff will treat you with the respect you deserve and will make you feel welcomed, even when they are busy with multiple patients, they will never make you feel rushed. This, in turn, will help you feel more comfortable about bringing up health problems with your doctor.
- Do their hours fit your schedule?
Another important thing you want to consider is the hours that the clinic operates. Preferably, the clinic should have flexible hours so you can see your doctor even on a weekend. Gladstone Park Shopping Centre has clinics open at convenient hours so you won’t have to worry about schedule. Gladstone Park Superclinic is open Monday to Sunday:
Monday 8 am – 6 pm
Tuesday 8 am – 11 pm
Wednesday 8 am – 5 pm
Thursday 8 am – 11pm
Friday 8 am – 5 pm
Saturday 10 am – 5 pm
Sunday 10 am – 8 pm
- Is their waiting room clean?
Can you imagine liking a worn-out, untidy waiting room? Probably not. A good clinic should provide water, coffee or tea for waiting patients as well as give useful entertainment periodicals, like newspapers and magazines. Plus points for pleasant decor and gentle background music!
- Do they have short waiting times?
Nobody likes waiting for long periods of time, especially when you’ve got an urgent concern or short on time. Next time you visit a local Gladstone Park clinic, observe if the staff is working efficiently. If there are long waiting times or disgruntled patients, chances are, you’ll also experience the same.
- Do they listen to you?
Take the time to see that the staff (and your doctor) listens to your needs, from the moment you enter and leave the office. Are they polite? Are they genuinely listening to what you’re saying? Even little details such as getting your name right or remembering the time you last visited goes a long way!
A good medical clinic needs to stay on top of what their patients need to ensure satisfaction. If you’re not happy with your current clinic, don’t hesitate to look for a new Gladstone Park clinic!